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FAQ
What is shipping cost to my address?
We do not post shipping rate because customers may want different type of shipping. Howefver, customers can figure out the shipping cost for all the available shipping methods by following easy steps.
- Put the desired dress(es) in the shopping bag.
- Enter you zip (postal) code in the designated box.
- Click "get rates".
Our system will show all the available shipping method with the cost.
I want to pay by Money Order. What is your address?
When checking out, please specify that you will be paying by money order. When mailing your payment, please include the copy of your order detail for faster service. Our mailing address is as below:
AMJ Dresses Inc
385 S Lemon Ave # E276
Walnut, CA 91789-2727
United States
I am a international buyer. Can you ship to me? What is the shipping fee?
We will be happy to serve our international customers. However, our system only allows US customers to checkout as it only recognize US. We would like to advise our international customers to use Paypal only. Our Paypal account is: service@amjdresses.com
I am not sure about picking out correct size. What should I do?
We have a sizing chart and sizing instruction for each style. Please search the auction or product page for the chart. We strongly urge you to utilize the chart to confirm the fit. It is best to add 1-2" to your measurements to select the size that will fit. If you are still unsure about the size, please call our customer reprensentative for the assistance. If in case, the dress does not fit, we will gladly arrange exchange for you.
What is your exchange policy?
Please contact us via phone or email within 48 hours after you have received your package if you would like to make a Exchange.
Customer satisfaction is one of our top priorities. If you received a damaged or if there is anything wrong with the dress, you may return it for a refund within 7 days. If you want to make an exchange, you will pay the previous shipping fee again.
What is your return policy?
Please contact us via phone or email within 48 hours after you have received your package if you would like to make a Return.
If you want to make a return, you will be deducted a 20% restocking fee on your payment. Original shipping/handling charges are non-refundable. Please allow 7 days for processing of returned merchandise. Items must be returned in its original condition.
